Dark Social

Dark social refers to social sharing that is hard to track, such as links shared in private messages, email, or closed communities.

Dark social can drive meaningful traffic even when analytics tools cannot identify the original source clearly.

Teams often use UTM links, surveys, and attribution modeling to better understand this hidden sharing behavior.

Dark social often shows up as direct or unattributed traffic, so teams may need UTM discipline, post-purchase surveys, and qualitative feedback to understand its impact.

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