Audience

An audience is the group of people a social media account, campaign, or post is trying to reach.

Audiences can be defined by demographics, interests, behavior, location, platform, customer stage, or relationship with a brand.

Clear audience definition helps teams choose better content ideas, captions, formats, and calls to action.

Audience research can come from analytics, customer interviews, comment patterns, search terms, support questions, sales notes, and competitor communities.

Share this term

Turn social media knowledge into a simpler workflow.